UG 171 (27th March 2026) Recruitment Drive for "Meditab Software (India) Pvt. Ltd."| Hiring for “Support and Implementation Analyst" as Freshers | Approx. Package: Up to Rs. 6,09,000/- Per Annum.

Greetings from upGrad Learning Support Centre, Pune.

NOTE: This recruitment drive is entirely cost-free for all eligible and interested candidates. Refer your Friends also.

Company Name:   Meditab Software (India) Pvt. Ltd. 

Position: Support and Implementation Analyst

Experience: Fresher 

Approx. Package: ₹6,09,000/- Per Annum 

Gross Salary:  ₹5,00,000/- Per Annum.

Shift: Night shift

Job Location:  Ahmedabad

Bond: 3 Year

Note: The selected candidates will be required to sign a 3-year service agreement, effective from the date of joining. As part of this agreement, 20% of the gross monthly salary will be deducted until a total amount of ₹2,00,000 is accumulated. This amount will be fully reimbursed upon successful completion of the 3-year service period

Educational Criteria:

●    BTech/BE (CS/IT/EC & ICT or related)

●    Passing Year: 2023, 2024 & 2025

●    Percentage Criteria: 70% in 10th & 12th.

About The Company:

At Meditab, we design innovative healthcare IT solutions that simplify how clinics, pharmacies, and providers work—making care more efficient, connected, and patient-centric. From telemedicine platforms to specialty EMRs and pharmacy automation tools, we build the systems that keep healthcare moving. With over two decades of experience and a global presence—including a major development hub in Ahmedabad—we blend deep domain expertise with agile innovation. Whether it's optimizing patient workflows, ensuring regulatory compliance, or enabling seamless virtual care, Meditab is redefining what technology can do for healthcare.

About The Role:

We are looking for a Support and Implementation Analyst to provide technical support to US healthcare clients, assist with system setup, and resolve issues related to EHR/EMR systems. The role involves incident management, client communication, and ensuring timely resolution as per SLAs in a night shift environment.

Key Responsibilities:

Providing technical support to US Healthcare clients (EHR, EMR) via E-Mail, phone and other electronic medium.  

Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.  

Logging client queries using service management tools to record each & every query

Detect, record and classify the incidents & provide initial incident support

Investigate, prioritize and diagnose the incidence based on impact & urgency

Resolve incidents and recover service as per agreed service levels & close the incidents

Maintain ownership, monitoring, tracking & communications about incidents 

Provide management information about Incident Management quality and operations

Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers

Required Skills & Competencies:

Able to work independently and efficiently to meet deadlines.  

Able to promptly answer support related email, phone calls and other electronic communications.  

Self-motivated, detail-oriented and organized.  

Experience with hardware and software issues.  

Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.  

Excellent communication (oral and written), interpersonal, organizational, and presentation skills.  

How to Apply: https://forms.gle/iYeyNPErdAN9G1TW7

Deadline to Apply: Monday, 30th March 2026, 10:00 AM (The profiles won’t be considered after the deadlines)

Regards,
upGrad Learning Support Centre, Pune
Call/ WhatsApp +91 70 30 105 105
Google Map Location:
https://maps.app.goo.gl/ekzM9PxacYt5YUbH7
Instagram: https://www.instagram.com/upgradofflinepune
Follow WhatsApp Channel for Quick Updates: https://whatsapp.com/channel/0029VaCGF6bCRs1jvwn96Q37